Returns - Cancellations
If you receive a defective product, it is immediately replaced without extra charge you if you notify us by e-mail by clicking HERE from the same email address that you made the order, where will be indicated the name and order number and the defective product.
The return non-defective products is possible if the package is unopened and in its original condition and if the return is made within 14 calendar days from the date of purchase. In this case you are charged with shipping costs and return. Unable to return non-defective food products.
In case of purchase by invoice, reimbursement must be accompanied by delivery note.
You can cancel your order without charge if not done shipment of products from our store and the cancellation request made within 24 hours of ordering. Otherwise you are charged with shipping costs and return. To cancel your order you must contact us by phone 2710-234053 or by e-mail by clicking HERE from the same email address that you made the order, bearing the name and order number as well and your desire to cancel the order.